Frequently Asked Questions ...All You Need to Know!

Below are some of the most common questions that we are asked about the company and the service. We are always available to speak to should you have any questions or concerns...

Q:Who are You?
LayForm.com is a trading name of Naughty Diesel Limited and is operated by our betting advice division Telewin. Naughty Diesel has been around several years and we have horses in training and run the Viking Racing Club. We are registered racehorse owners.

Q:How do I Join LayForm?
You can sign up online, with a credit or debit card (Using PayPal). PayPal is a secure payment gateway and we never see your card details.

You can call us and pay over the Telephone. Call us on 0845 644 9000 (local rate number) and we accept all card types. If you prefer you can send cash or cheque's and postal orders (payable to Telewin) by post to the address below. If sending cash, please send recorded delivery. With all postal payments please indicate if you would like a receipt.

Q:What Happens When I become a Member?
You will receive a welcome text message to the mobile number you provided to us. Then every day LayForm will send you the Lay of the Day by text.

Q:When Do I Expect to receive the Daily Text? usually around lunchtime. A rule of thumb is an hour prior to the first race, but we may send it a bit later but will always give you enough time to place the lay. Q:What if there is No Lay? You will still get a text telling you that there is "No Lay Today" Q:Does it Cost to Receive Texts? NO. We send the texts and it costs NOTHING to receive texts on your Phone. There are NO EXTRA CHARGES. All you pay is your monthly subscription. Q:How Many LayForm Bets will I Receive Daily? We send out our Lay of the Day, One Lay. If there is no Lay within acceptable parameters we will not give out any bet. Q:Do You Only Send Information by Text? No. We can send you the information by email daily.

Q:What if I Live or Travel Overseas?
We can send texts to foreign mobile networks, no problem. Indeed we have many overseas clients. There is no cost to you to receive the texts, If you have a UK mobile and take it overseas your network operator may make a small charge to receive texts, but this is not a charge made by Layform and we advise you check with your mobile network operator before you travel.

Q:What if I Do Not have a Mobile?
We can send your daily information by email, please contact us once you are a member and we can send your information by email.

Q:What is the Minimum Term for Being a Member?
You join monthly and it is up to you if you want to renew. There is NO COMMITTMENT. Our aim is to achieve a profit and to make your decision to renew a very easy one.

Q:Will I Make a Profit?
We can never Guarantee to make a profit, but we realise that if we don't then we will not have any customers! However we will give you an extra month FREE should you no achieve a profit for the month of your membership. This is calculated on a level stakes basis on the Lays we provide. We will not make false claims, we will advise horses to Lay that Win. The Key is no make a profit every month.

Q:How do You Select Your LayForm Bets?
We are often asked if we have any 'information' that a horse is not trying. NO is the answer and should we ever be told this then we would not hesitate to inform the HRA. Our Lay Bets are based on form study, expert analysis and there are lots of variables that we consider.

Q:What Odds Will Your LayForm Bets Be?
We look for the shortest priced lay bets possible that have the least chance of winning. 3-1 is the highest we like to go to but will always look to achieve the lowest possible price. Indeed the bigger the price the bigger the liability.

Q:How do I know Your Published Results are Correct?
We Proof all our bets to the Racing Press in advance. All the results are published on our web page, win or lose daily. We also have hundreds of customers who receive the bets daily so there is no worries about inaccurate results.

Q:What is your Staking Plan?
We do not have a staking plan as such, however we base our results and profits on a LEVEL STAKE basis. By this we mean Lay them all for the same stake, though the liability will vary. Each customer has a different stake, and we would advise that you bet to your pocket and within your comfort zone.

Q:Where Can You Lay Horses?
You can only Lay Horses on the Betting Exchanges. The betting exchanges are Betfair, Betdaq and WBX. The biggest is Betfair and once you have an account you can also Lay by Telephone for convenience. YOU CAN NOT LAY HORSES with traditional High Street Bookmakers.

Q: What If I Do Not Understand Lay Betting?
It is easy to learn, but it is unwise to invest money until you understand Lay Betting.

Q:Where Can I get help to Understand Lay Betting?
Layform has produced a simple guide to Laying Horses that you can download and print below or from elsewhere on the site. Layform also recommends an excellent book that you can purchase from Amazon by clicking the link below.

Remember we are always available to help you, we aim to make it as easy as possible!

Still Need to Ask A Question CONTACT LAYFORM Customer Services Telephone Line : 0845 644 9000 (local rate call) Open Daily From 9am - 5pm LayForm Email Support : racing@layform.com